Privacy Policy

Cove Bath (“we,” “us,” or “our”) operates covebath.com and provides bathroom remodeling services throughout the Greater Boston area. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website, you agree to the practices described in this policy.

Information We Collect

Information you provide directly

When you use our website, you may provide personal information through our online quiz, contact form, or consultation booking. This may include your name, email address, phone number, home address, and details about your bathroom remodeling project.

Information collected automatically

When you visit covebath.com, we automatically collect certain technical information including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide project quotes
  • Schedule and manage your bathroom remodeling project
  • Send appointment confirmations and project updates
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information to third parties.

Payment Information

If you make a payment through our website, payment processing is handled by a third-party payment processor. We do not store your credit card number or financial account details on our servers. All payment transactions are encrypted and processed securely.

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We may use third-party analytics tools such as Google Analytics to understand how visitors use our site. These tools may collect information about your visits in aggregate form.

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers who assist us in operating our website or conducting our business, under confidentiality agreements
  • Legal authorities if required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, complete your project, or comply with legal requirements. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@covebath.com.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.